Shipping policy
Shipping Policy — Zouba Turkish Style
Thank you for shopping with Zouba Turkish Style!
Shipping Locations
We currently ship within the United States.
Shipping Rates
Shipping fees are calculated at checkout based on the weight and dimensions of your order, your delivery address, and the shipping service selected.
We offer UPS calculated shipping and an Express shipping option where available.
We do not offer free shipping. Shipping charges apply to all orders, regardless of order value.
Order Processing
Orders are prepared for shipment after payment is confirmed. Processing times may vary depending on order volume and business days.
Delivery Times
Estimated delivery times are displayed at checkout when available. Delivery estimates are not guaranteed and do not include order processing time.
Tracking Information
When tracking is available, customers will receive shipment tracking details after their order has been dispatched.
Shipping Delays
Zouba Turkish Style is not responsible for delays caused by shipping carriers, weather conditions, holidays, or other circumstances beyond our reasonable control. Your rights under applicable law remain unaffected.
Shipping Address
Customers are responsible for providing accurate shipping information. Please double-check your address before placing an order. If you notice a mistake, contact us immediately. Address corrections cannot be guaranteed once an order has shipped.
Lost, Damaged, or Incorrect Orders
If your order arrives damaged, contains incorrect items, or does not arrive, please contact us promptly with your order number and relevant details. We will investigate and provide an appropriate resolution in accordance with applicable law.
Thank you for choosing Zouba Turkish Style!